This book provides recent real-life case studies, and offers practical guidance and recommendations for assessing the risks of workplace violence and preventing it. Substantial appendices cover: zero tolerance policies; sample survey and audit instruments; post office violence;the results of an important US national and local survey;state and federal guidelines on violence.
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This book provides recent real-life case studies, and offers practical guidance and recommendations for assessing the risks of workplace violence and preventing it. Substantial appendices cover: zero tolerance policies; sample survey and audit instruments; post office violence;the results of an important US national and local survey;state and federal guidelines on violence.
Read Less
