Powerful Phrases for Effective Customer Service: Over 700 Ready-To-Use Phrases and Scripts That Really Get Results

Say goodbye to rage-inducing customer interactions. With more than seven hundred phrases and scripts to choose from, this indispensable reference explains how to diffuse even the most difficult situations--and ensure everyone leaves happy. Read More

Say goodbye to rage-inducing customer interactions. With more than seven hundred phrases and scripts to choose from, this indispensable reference explains how to diffuse even the most difficult situations--and ensure everyone leaves happy. Read Less

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  	This is a digital edition of this title. Buy eBook Lifetime Access: $4.95 Title: Powerful Phrases for Effective Customer Service by Evenson, Renée Publisher: AMACOM (American Management Association) Print ISBN: 9780814420324, 081442032X eText ISBN: 9780814420324 Edition: 2012 1st edition Format: PDF eBook	$4.95 Buy eBook This is a digital eBook Nothing will be shipped to you Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices Most eBooks are returnable within 14 days of purchase Questions? See our eBook FAQ