"A one-stop resource for delivering great customer service across any cultural boundary As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides ...
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"A one-stop resource for delivering great customer service across any cultural boundary As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future...because it's already here. Please Every Customer is your roadmap to the new world of customer service"--
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Add this copy of Please Every Customer: Delivering Stellar Customer to cart. $15.55, fair condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 2011 by McGraw-Hill.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. Clean from markings. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 500grams, ISBN: 9780071748360.
Add this copy of Please Every Customer: Delivering Stellar Customer to cart. $9.48, good condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2011 by McGraw-Hill Education.
Add this copy of Please Every Customer: Delivering Stellar Customer to cart. $9.48, fair condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2011 by McGraw-Hill Education.
Add this copy of Please Every Customer: Delivering Stellar Customer to cart. $21.25, like new condition, Sold by Suffolk Books rated 4.0 out of 5 stars, ships from center moriches, NY, UNITED STATES, published 2011 by McGraw-Hill Education.
Add this copy of Please Every Customer: Delivering Stellar Customer to cart. $38.07, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2011 by McGraw-Hill Education.
Add this copy of Please Every Customer: Delivering Stellar Customer to cart. $68.93, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2011 by McGraw-Hill Education.
Add this copy of Please Every Customer: Delivering Stellar Customer to cart. $81.28, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 2011 by McGraw-Hill Education.
Add this copy of Please Every Customer: Delivering Stellar Customer to cart. $14.99, good condition, Sold by Friends of the Phoenix Library rated 3.0 out of 5 stars, ships from Phoenix, AZ, UNITED STATES, published 2011 by McGraw-Hill Education.
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Seller's Description:
Good. This is a former library book with library stickers and stamps. 100% of this purchase will support literacy programs through a nonprofit organization!
