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Order Out of Chaos: Win Every Negotiation, Thrive in Adversity, and Become a World-Class Communicator

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Order Out of Chaos: Win Every Negotiation, Thrive in Adversity, and Become a World-Class Communicator - Walker, Scott
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"Scott Walker has probably one of the most difficult jobs in the world. When pirates have hijacked a ship, when a criminal gang has kidnapped someone, when an entire company's future is being held to ransom from a cyberattack, Scott is the person who gets called in. He has successfully negotiated more than 300 such incidents using the principles in this book. His methods, centered in empathy, active listening, trust-based influence, and emotional control, will help you achieve the outcome you want. Regardless of whether you ...

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Order Out of Chaos: Win Every Negotiation, Thrive in Adversity, and Become a World-Class Communicator 2024, Harvard Business Review Press

ISBN-13: 9781647827243

Hardcover