Optimal Design Manifest is a practical 'hands-on' book that presents a strategic Performance Based Model that can be designed and implemented within a minimal time-frame for maximum benefit. The book challenges conventional wisdom and the generic approaches currently embraced by Contact Center Organizations by presenting a methodology which reflects a process of reverse engineering optimal performance targets (and desired outcomes) in order to establish clear and achievable objectives that EVERY Contact Center department ...
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Optimal Design Manifest is a practical 'hands-on' book that presents a strategic Performance Based Model that can be designed and implemented within a minimal time-frame for maximum benefit. The book challenges conventional wisdom and the generic approaches currently embraced by Contact Center Organizations by presenting a methodology which reflects a process of reverse engineering optimal performance targets (and desired outcomes) in order to establish clear and achievable objectives that EVERY Contact Center department will understand, embrace, commit to and work collectively towards accomplishing.
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Add this copy of Optimal Design Manifest to cart. $17.17, new condition, Sold by Books2anywhere rated 5.0 out of 5 stars, ships from Fairford, GLOUCESTERSHIRE, UNITED KINGDOM, published 2020 by Lulu Press.
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PLEASE NOTE, WE DO NOT SHIP TO DENMARK. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.
Add this copy of Optimal Design Manifest to cart. $21.85, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2020 by Lulu.com.
Add this copy of Optimal Design Manifest to cart. $40.64, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2020 by Lulu. com.
Add this copy of Optimal Design Manifest to cart. $70.46, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2020 by Lulu. com.
