Predicts the future of the American healthcare industry. The author argues that managed care organizations (HMOs) are risking a backlash if they don't address consumer and provider concerns. Clearly enamored of the corrective benefits of the capitalist market, the author of The Five Stages of Managed Care (1997) argues for the emergence of a sixth phase, in which managed care evolves a new set of cost-control processes that will focus on the consumer as "the last frontier" of cost management. Details of this future phase ...
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Predicts the future of the American healthcare industry. The author argues that managed care organizations (HMOs) are risking a backlash if they don't address consumer and provider concerns. Clearly enamored of the corrective benefits of the capitalist market, the author of The Five Stages of Managed Care (1997) argues for the emergence of a sixth phase, in which managed care evolves a new set of cost-control processes that will focus on the consumer as "the last frontier" of cost management. Details of this future phase will include risk-sharing with providers, reduction of regional and provider variation in clinical care, disease management programs for chronically ill enrollees, and "empowered" consumers through Internet-enabled information access.
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