Learn Microsoft Dynamics CRM 2011--one step at a time. Readers can use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; and more.
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Learn Microsoft Dynamics CRM 2011--one step at a time. Readers can use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; and more.
Read Less