Partial Contents1: An Introduction to Measurement Issues2: A Closer Look at Measurement Dysfunction3: The Intended Uses of Measurement in Organizations4: How Economists Approach the Measurement Problem5: Constructing a Model of Measurement and Dysfunction6: Bringing Internal Motivation into the Model7: Three Ways of Supervising the Agent8: Designing Incentive Systems9: A Summary of the Model10: Measurement and Internal Motivation11: Comparing Delegatory and Measurement-Based Management12: When Neither Management Method ...
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Partial Contents1: An Introduction to Measurement Issues2: A Closer Look at Measurement Dysfunction3: The Intended Uses of Measurement in Organizations4: How Economists Approach the Measurement Problem5: Constructing a Model of Measurement and Dysfunction6: Bringing Internal Motivation into the Model7: Three Ways of Supervising the Agent8: Designing Incentive Systems9: A Summary of the Model10: Measurement and Internal Motivation11: Comparing Delegatory and Measurement-Based Management12: When Neither Management Method Seems Recommended13: Purely Informational Measurement14: How Dysfunction Arises and Persists15: The Cynical Explanation of Dysfunction16: Interviews with Software Measurement Experts17: The Measurement DiseaseThe Malcolm Baldrige Quality Award ISO 9000 Certification Software Capability Evaluation Similarities Between Methods The Nature of the Measurement Problem18: Societal Implications and Extensions19: A Difficult But Solvable ProblemAppendix: Interview Methods and QuestionsGlossaryBibliographyAuthor IndexSubject Index
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Publisher:
Dorset House Publishing Company, Incorporated
Published:
1996
Language:
English
Alibris ID:
16885777796
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Seller's Description:
Fine. Signed by previous owner. new condition except signed by previous owner and one bend on the back page. Trade paperback (US). 216 p. Audience: General/trade.
