"Presents a set of well-tested, practical output measures that all kinds and sizes of academic libraries can use to evaluate their services to users". -- Preview Covers basic measurement principles and methods as well as the administration and analysis of user surveys. Includes sample survey reports and blank measurement forms.
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"Presents a set of well-tested, practical output measures that all kinds and sizes of academic libraries can use to evaluate their services to users". -- Preview Covers basic measurement principles and methods as well as the administration and analysis of user surveys. Includes sample survey reports and blank measurement forms.
Read Less
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 700grams, ISBN: 9780838905296.
