Using high reliability organizations (HROs)--such as ER or firefighting units--as the model, Weick shows executives and managers the competencies their organizations need to develop in order to handle surprises and crises effectively and with a high degree of reliability without sacrificing speed.
Read More
Using high reliability organizations (HROs)--such as ER or firefighting units--as the model, Weick shows executives and managers the competencies their organizations need to develop in order to handle surprises and crises effectively and with a high degree of reliability without sacrificing speed.
Read Less
