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Managing Service in Food and Beverage Operations with Answer Sheet (Ahlei)

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Managing Service in Food and Beverage Operations with Answer Sheet (Ahlei) - Cichy, Ronald F, and Hickey, Philip J, and American Hotel & Lodging Association
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Managing Service in Food and Beverage Operations shows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every aspect of a food service operations contributes to the guest experience and will explore unique features of a variety of food and beverage operations.

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Managing Service in Food and Beverage Operations with Answer Sheet (Ahlei) 2012, Educational Institute

ISBN-13: 9780133097269

4th edition

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