There are literally hundreds of processes taking place simultaneously in an organization, each creating value in some way. This book is about pushing the performance of the automation and maintenance of these processes in the right direction. It thoroughly explains the concepts behind performance management and measurement from an IT perspective. In addition, it provides examples, case histories, and current research for critical issues such as performance measurement and management, continuous process improvement, ...
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There are literally hundreds of processes taking place simultaneously in an organization, each creating value in some way. This book is about pushing the performance of the automation and maintenance of these processes in the right direction. It thoroughly explains the concepts behind performance management and measurement from an IT perspective. In addition, it provides examples, case histories, and current research for critical issues such as performance measurement and management, continuous process improvement, knowledge management, risk management, benchmarking, metrics selection, and people management.
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Seller's Description:
New. Sewn binding. Cloth over boards. 374 p. Contains: Illustrations, black & white, Tables, black & white. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
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Seller's Description:
PLEASE NOTE, WE DO NOT SHIP TO DENMARK. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
PLEASE NOTE, WE DO NOT SHIP TO DENMARK. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
New. Sewn binding. Cloth over boards. 374 p. Contains: Illustrations, black & white, Tables, black & white. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
