A member of the AWL OD Series! This book presents a framework for diagnosing recurring conflicts and suggests several basic options for controlling or resolving them. Included are concepts and methods that are applicable to various types of conflict, both interpersonal and intersystem. Topics range from basic functions of managing conflict, techniques for managing dialogue, and third-party attributes of consultants.
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A member of the AWL OD Series! This book presents a framework for diagnosing recurring conflicts and suggests several basic options for controlling or resolving them. Included are concepts and methods that are applicable to various types of conflict, both interpersonal and intersystem. Topics range from basic functions of managing conflict, techniques for managing dialogue, and third-party attributes of consultants.
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Seller's Description:
Good. Good condition. 2nd edition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
