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Management by Process - Jeston, John, and Nelis, Johan
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Business Processes are one of the critical drivers for any organisation in realizing their organizational strategic objectives. This means that management must constantly review and realign organizational processes to reflect the massively unfixed nature of business demands, such as changing market circumstances; the changing demands of new customer and existing customers; new products and pricing; changes in strategy; and linking processes to new partners and suppliers. Establishing and maintaining a process-focused ...

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Management by Process 2017, Routledge, London

ISBN-13: 9781138455559

Hardcover

Management by Process 2008, Routledge, Oxford

ISBN-13: 9780750687614

Trade paperback