This text takes a functional approach to management while integrating quality and competitiveness throughout. Global in it coverage, topics addressed include: managing services; diversity, ethics, cycle time, learning, organization and the Internet; and computerization and technology. The book features applications exercises and case studies.
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This text takes a functional approach to management while integrating quality and competitiveness throughout. Global in it coverage, topics addressed include: managing services; diversity, ethics, cycle time, learning, organization and the Internet; and computerization and technology. The book features applications exercises and case studies.
Read Less
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Seller's Description:
Fair. Connecting readers with great books since 1972. Used textbooks may not include companion materials such as access codes, etc. May have condition issues including wear and notes/highlighting. We ship orders daily and Customer Service is our top priority!
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Seller's Description:
Fair. Some corner dings. This book has a small tear on the cover or pages. The pages show normal wear and tear. There is a signature or handwriting on the inside front cover. This book either has curled pages or is slightly warped. May have varying covers. Fast Shipping-Mailed in plastic mailer!
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Seller's Description:
Fair. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket.