Service business guru Berry explains how "Putting the needs of the patient first" is more than just the Mayo Clinic's motto, but an operating principle that guides every management decision. More importantly, he shows how to apply that principle to other businesses.
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Service business guru Berry explains how "Putting the needs of the patient first" is more than just the Mayo Clinic's motto, but an operating principle that guides every management decision. More importantly, he shows how to apply that principle to other businesses.
Read Less
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Seller's Description:
This item is in overall good condition. Covers and dust jackets are intact but may have minor wear including slight curls or bends to corners as well as cosmetic blemishes including stickers. Pages are intact but may have minor highlighting/ writing. Binding is intact; however, spine may have slight wear overall. Digital codes may not be included and have not been tested to be redeemable and/or active. Minor shelf wear overall. Please note that all items are donated goods and are in used condition. Orders shipped Monday through Friday! Your purchase helps put people to work and learn life skills to reach their full potential. Orders shipped Monday through Friday. Your purchase helps put people to work and learn life skills to reach their full potential. Thank you!
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Item has stickers or notes attached to cover and/or pages that have not been removed to prevent further damage Cover/Case has some rubbing and edgewear. Access codes, CD's, slipcovers and other accessories may not be included.
