This unique introductory textbook will get new hospitality students excited and interested in the world's largest service industry. In addition to offering a historical perspective, the book covers all hotel operating areas to give students an understanding of each department and how it operates. Students will learn about the complex interrelationships involved in the hospitality business and discover the variety of available career opportunities. The eighth edition of The Lodging and Food Service Industry updates ...
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This unique introductory textbook will get new hospitality students excited and interested in the world's largest service industry. In addition to offering a historical perspective, the book covers all hotel operating areas to give students an understanding of each department and how it operates. Students will learn about the complex interrelationships involved in the hospitality business and discover the variety of available career opportunities. The eighth edition of The Lodging and Food Service Industry updates numerous charts and graphs to keep pace with an industry that often changes rapidly. Similarly, the discussion of many procedures, formulas, key statistics, and sales tools has been updated. Special importance is given to the ever-expanding role of the Internet in hospitality operations and on customer interactions.
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Publisher:
Educational Institute of American Hotel & Motel Association
Published:
2009
Language:
English
Alibris ID:
16896022789
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 750grams, ISBN: 9780866123266.
