"Savvy business leaders know that the "customer is king." The voice of the customer is what matters most in critical business decisions. How are you responding to customer concerns? Your answer is crucial to the growth of your business and your revenues. But are companies really listening to their customers? Thriving companies understand that listening is the first step in leadership. Listen Up! offers busy business leaders a playbook for building a culture that is grounded in creating customer experiences that deliver ...
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"Savvy business leaders know that the "customer is king." The voice of the customer is what matters most in critical business decisions. How are you responding to customer concerns? Your answer is crucial to the growth of your business and your revenues. But are companies really listening to their customers? Thriving companies understand that listening is the first step in leadership. Listen Up! offers busy business leaders a playbook for building a culture that is grounded in creating customer experiences that deliver customer success. Author Karen Mangia--customer experience expert and Salesforce executive--shows you how to leverage better questions to get better answers--with strategies that go beyond the survey. More meetings aren't the answer: better metrics and better results are closer than you might think. But only when you are listening to your customers across the entire lifecycle of the journey."-Cover blurb.
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Add this copy of Listen Up! to cart. $17.12, new condition, Sold by Ria Christie Books rated 5.0 out of 5 stars, ships from Uxbridge, MIDDLESEX, UNITED KINGDOM, published 2020 by Wiley.
Add this copy of Listen Up!: How to Tune in to Customers and Turn Down to cart. $17.41, new condition, Sold by Ria Christie Books rated 5.0 out of 5 stars, ships from Uxbridge, MIDDLESEX, UNITED KINGDOM, published 2020 by Wiley.
Add this copy of Listen Up! to cart. $17.99, new condition, Sold by Books2anywhere rated 5.0 out of 5 stars, ships from Fairford, GLOUCESTERSHIRE, UNITED KINGDOM, published 2020 by John Wiley & Sons.
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PLEASE NOTE, WE DO NOT SHIP TO DENMARK. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.
Add this copy of Listen Up!: How to Tune in to Customers and Turn Down to cart. $15.99, like new condition, Sold by GreatBookPricesUK5 rated 4.0 out of 5 stars, ships from Castle Donington, DERBYSHIRE, UNITED KINGDOM, published 2020 by Wiley.
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Fine. Sewn binding. Cloth over boards. 192 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of Listen Up!: How to Tune in to Customers and Turn Down to cart. $16.99, new condition, Sold by GreatBookPricesUK5 rated 4.0 out of 5 stars, ships from Castle Donington, DERBYSHIRE, UNITED KINGDOM, published 2020 by Wiley.
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New. Sewn binding. Cloth over boards. 192 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of Listen Up! : How to Tune in to Customers and Turn Down to cart. $21.90, new condition, Sold by Kennys.ie rated 4.0 out of 5 stars, ships from Galway, IRELAND, published 2020 by Wiley.
Add this copy of Listen Up!: How to Tune in to Customers and Turn Down to cart. $20.38, new condition, Sold by Booksplease rated 3.0 out of 5 stars, ships from Southport, MERSEYSIDE, UNITED KINGDOM, published 2020 by Wiley.
Add this copy of Listen Up! to cart. $19.12, new condition, Sold by Paperbackshop International rated 2.0 out of 5 stars, ships from Fairford, GLOS, UNITED KINGDOM, published 2020 by John Wiley & Sons.
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PLEASE NOTE, WE DO NOT SHIP TO DENMARK. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.
Add this copy of Listen Up! : How to Tune in to Customers and Turn Down to cart. $8.78, very good condition, Sold by Bookmonger.Ltd rated 5.0 out of 5 stars, ships from Hillside, NJ, UNITED STATES, published 2020 by Wiley.
