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Level 3: Customer Service Specialist

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Level 3: Customer Service Specialist - Webb, Tim
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Level 3: Customer Service Specialist has been designed and written to support those studying for the Level 3 Customer Service Specialist Apprenticeship and also the Level 2 Customer Service Practitioner Apprenticeship and other, similar, Level 2/3 Diplomas and Certificates in Customer Service. The book covers the theories and hypotheses covered in the syllabus of the qualifications and explains them in a plain and straightforward manner. The book is designed to match the modules of study in the apprenticeship standard and ...

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Level 3: Customer Service Specialist 2022, The Choir Press, Gloucester

ISBN-13: 9781789632866

Paperback