The author relies on real-world examples to illustrate a six-step plan to institutionalize process standards, measure performance against those standards, and manage performance to meet those standards. He also explains how to run the plan on a computer. The author describes how to make customer requirements the determinant factor not only at the product delivery stage, but at the critical processes at the source of product development. The book is aimed at quality control engineers, industrial engineers, and product ...
Read More
The author relies on real-world examples to illustrate a six-step plan to institutionalize process standards, measure performance against those standards, and manage performance to meet those standards. He also explains how to run the plan on a computer. The author describes how to make customer requirements the determinant factor not only at the product delivery stage, but at the critical processes at the source of product development. The book is aimed at quality control engineers, industrial engineers, and product managers.
Read Less
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Minimal signs of wear. Corners and cover may show wear. May contain highlighting and or writing. May be missing dust jacket. May not include supplemental materials. May be a former library book.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. May contain highlighting, handwriting or underlining through out the book. Book may show some wear. Used books may not contain supplements such as access codes, CDs, etc. Every item ships the same or next business day with tracking number emailed to you.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Good. Copyright 1991 hardcover//Uncreased spine, with minoe marks, a piece of tape on the inside front cover, a label on the back cover, moderate wear, and slight stains along the right edge.