This textbook emphasizes two major themes, first, that adding value and customer satisfaction should be the ultimate objective of any firm, and second, integrated operations - it usually takes coordinated operations to deliver the combination of service and value required to satisfy customers.
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This textbook emphasizes two major themes, first, that adding value and customer satisfaction should be the ultimate objective of any firm, and second, integrated operations - it usually takes coordinated operations to deliver the combination of service and value required to satisfy customers.
Read Less
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Seller's Description:
Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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Seller's Description:
Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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Good Condition. The text has highlighting, the cover has wear with corner and spine edge scuffing. Includes CD. Quantity Available: 1. ISBN: 013258526X. ISBN/EAN: 9780132585262. Pictures of this item not already displayed here available upon request. Inventory No: 1560770064.
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Seller's Description:
Very Good Condition. Some minor markings. Some cover wear. Quantity Available: 1. ISBN: 013258526X. ISBN/EAN: 9780132585262. Pictures of this item not already displayed here available upon request. Inventory No: ABE538159959.
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Seller's Description:
Very Good Condition. Some minor markings. Some cover wear. Quantity Available: 1. ISBN: 013258526X. ISBN/EAN: 9780132585262. Pictures of this item not already displayed here available upon request. Inventory No: ABE538159967.