With interviews, detailed case studies, and dozens of real-world, effective customer service ideas and initiatives, "Indispensable" is just what today's forward-thinking businesses need.
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With interviews, detailed case studies, and dozens of real-world, effective customer service ideas and initiatives, "Indispensable" is just what today's forward-thinking businesses need.
Read Less
Add this copy of Indispensable: How to Become the Company That Your to cart. $35.89, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2005 by Wiley.