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Seller's Description:
Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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Seller's Description:
Very Good. 6.25 x 9.25. Minor wear, binding tight, xvi + 435 pages including 9 appendices, when everybody's mission statement is to deliver quality customer service through empowering employees, how do you differentiate yourself in the marketplace and actually affect these changes-through logistics.
