This is the first book to fully explain, step-by-step, how companies can register for ISO 9000, pass the audio process and receive ISO certification. In addition, the author shows how companies can use ISO 9000 as an effective quality tool in managing their organizations for continuous improvement. Included are examples from American companies that have already received their ISO 900 certification and dramatically improved their operations.
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This is the first book to fully explain, step-by-step, how companies can register for ISO 9000, pass the audio process and receive ISO certification. In addition, the author shows how companies can use ISO 9000 as an effective quality tool in managing their organizations for continuous improvement. Included are examples from American companies that have already received their ISO 900 certification and dramatically improved their operations.
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