Cash is the life's blood of any business, and the main source of cash is payment from customers. This brief, practical book shows you how to review your current credit control system; how to use credit control to keep bad debts to a minimum; how to get invoices paid before the due date; how to use the telephone positively; how to deal with customer queries and complaints; how to motivate your credit control staff. The author's simple but powerful approach, based on successful experience, can be applied to any type or size ...
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Cash is the life's blood of any business, and the main source of cash is payment from customers. This brief, practical book shows you how to review your current credit control system; how to use credit control to keep bad debts to a minimum; how to get invoices paid before the due date; how to use the telephone positively; how to deal with customer queries and complaints; how to motivate your credit control staff. The author's simple but powerful approach, based on successful experience, can be applied to any type or size of business, and his book includes the relevant forms and letters. "How to Get Debts Paid Faster" offers a practical route to reduced sales ledger debt, better customer relationships and improved staff commitment.
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