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Hospitality Marketing

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Hospitality Marketing - Wearne, Neil, and Morrison, Alison
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Each chapter in this comprehensive textbook covers one aspect of marketing. Each topic is presented by definition with a discussion of the underlying theory and how it could be applied. Examples and options are provided for the application of the theory. It is recommended that decision-making should always be concerned with the end result for the customers (what happens to and for them). The objective is to build a customer base by constantly improving their experiences at point of sale. Thus the primary concern is not ...

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Hospitality Marketing 2017, Routledge, London

ISBN-13: 9781138163539

Hardcover

Hospitality Marketing 1996, Routledge, Oxford

ISBN-13: 9780750626880

2nd Revised edition

Trade paperback