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High Tech, High Touch - Jurewicz, Lynn, and Cutler, Todd
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To be competitive with other information providers, libraries and their staff have to offer customers premier access to information, technology and entertainment - without bureaucratic red tape. This work shows you how to learn how and why to empower the library and its teams.

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High Tech, High Touch 2003, American Library Association, Chicago, IL

ISBN-13: 9780838908600

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