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High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience

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High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience - Gittell, Jody Hoffer
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How to apply the latest business innovations to the healthcare industry In order to improve services, maximize efficiency, and compete effectively, the health care industry must use the communication and relationship-building strategies that have transformed successful companies in every industry. An award winning professor of management and director of the MBA program at Brandeis University, Jody Hoffer Gittell's "Managing High Performance Healthcare" taps 10 years of research in the field, delivering a program that helps ...

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High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience 2009, McGraw-Hill Companies, New York, NY

ISBN-13: 9780071621762

Hardcover