Deals with staff turnover, a major cost factor in the hospitality industry. Takes a common-sense approach to why people leave and what can be done about it. Treats such issues as rapport between staff and management, training, salary structure and wages, incentives, performance reviews and disciplinary procedures.
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Deals with staff turnover, a major cost factor in the hospitality industry. Takes a common-sense approach to why people leave and what can be done about it. Treats such issues as rapport between staff and management, training, salary structure and wages, incentives, performance reviews and disciplinary procedures.
Read Less
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Seller's Description:
Like New in Near Fine jacket. 195 pages. 6 1/4 by 9 1/4 inches. Book is fine with light soiling on the top edge. The dust jacket is near fine with light edge wear and some rubbing. Signed by the author on the title page. Pages are clean and unmarked, and the binding is tight. First Printing. Jacket Condition: Near Fine. Size: 8vo-over 7 3/4 in-9 3/4 in Tall. Year: 1994.
