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From Conflict to Courage: How to Stop Avoiding and Start Leading

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From Conflict to Courage: How to Stop Avoiding and Start Leading - Chism, Marlene
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"Unresolved conflict wastes time, inhibits productivity, hampers team performance, and negatively affects business outcomes. As a result, many leaders either mismanage conflict or avoid it altogether, putting their entire organization at risk. The only way for leaders to productively manage conflict is to expand their capacity for it. Conflict capacity is about recognizing one's own mental and emotional limits, expanding a tolerance for discomfort, and skillfully navigating the complexities of conflict. Three integral ...

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From Conflict to Courage: How to Stop Avoiding and Start Leading 2022, Berrett-Koehler Publishers

ISBN-13: 9781523000722

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