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Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach You about Creating Lifetime Customers

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Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach You about Creating Lifetime Customers - Kazanjian, Kirk, and Taylor, Andrew C (Foreword by)
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What's the secret to wowing customers while maintaining a loyal and dedicated workforce? Readers learn how to do business "The Enterprise Way" in this audiobook about America's #1 car rental company.

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Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach You about Creating Lifetime Customers 2007, Broadway Business, New York, NY

ISBN-13: 9780385518321

Hardcover

Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach You about Creating Lifetime Customers 2007, Random House Audio Publishing Group, New York, NY

ISBN-13: 9780739342039

Abridged

Audiobook CD