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Emotional Intelligence in Telecom Sector in India

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Emotional Intelligence in Telecom Sector in India - Sharma, Anuradha, and Rohmetra, Neelu
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Emotional intelligence is an art of generating, perceiving and assessing emotions to assist thought;understanding emotions and emotional knowledge; and effectively regulating emotions to promote emotional and intellectual growth.Developing emotional intelligence is not just relevant and critical to those in leadership and management roles.Emotional intelligence is needed in wide spectrum of a profession that demand personal and interpersonal effectiveness, besides ability to work in a dynamic changing and complex ...

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Emotional Intelligence in Telecom Sector in India 2012, LAP Lambert Academic Publishing, Saarbrucken

ISBN-13: 9783848436477

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