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Effective Communication - O'Rourke, James S.
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A practical, pocket-sized guide to effective communication which will give you the information and skills to succeed Find out how to improve your communication skills by learning to understand your audience, communicate strategically and discover which delivery approach is right for you. You'll develop confidence, learn to listen effectively and give and receive feedback. Tips, dos and don'ts and 'In Focus' features on what to do in a particular situation, plus real-life case studies demonstrate how to plan a speech, ...

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Effective Communication 2009, DK Publishing (Dorling Kindersley), New York, NY

ISBN-13: 9780756650445

Trade paperback

Effective Communication 2009, DK, London

ISBN-13: 9781405336901

Paperback