The customer is always right... right? With a collection of short, true stories, Derek Warinner and Lorraine Guerra explore situations where the customer is so wrong, and yet so right, with humor and the wisdom we need to learn, so our businesses grow to serve them better. Don't shoot the customer... thank them.
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The customer is always right... right? With a collection of short, true stories, Derek Warinner and Lorraine Guerra explore situations where the customer is so wrong, and yet so right, with humor and the wisdom we need to learn, so our businesses grow to serve them better. Don't shoot the customer... thank them.
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Add this copy of Don't Shoot the Customer to cart. $21.87, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2020 by Lulu.com.
