This book presents extensive instructions, exercises, and illustrations for (1) choosing and developing a sound intervention strategy; (2) balancing power among those involved in consultation; (3) identifying sources of resistance; (4) handling conflicts; (5) interviewing those seeking help; (6) communicating clearly; (7) demonstrating warmth and compassion; (8) phrasing questions and making suggestions; (9) listening actively; (10) evaluating the success of the consultation.
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This book presents extensive instructions, exercises, and illustrations for (1) choosing and developing a sound intervention strategy; (2) balancing power among those involved in consultation; (3) identifying sources of resistance; (4) handling conflicts; (5) interviewing those seeking help; (6) communicating clearly; (7) demonstrating warmth and compassion; (8) phrasing questions and making suggestions; (9) listening actively; (10) evaluating the success of the consultation.
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Seller's Description:
Very Good + 1984 Hardcover in Very Good+ condition, with very light shelf wear, and lightest handling soil. Owner notation to the front free end paper. Pages: 257.
