This book presents extensive instructions, exercises, and illustrations for (1) choosing and developing a sound intervention strategy; (2) balancing power among those involved in consultation; (3) identifying sources of resistance; (4) handling conflicts; (5) interviewing those seeking help; (6) communicating clearly; (7) demonstrating warmth and compassion; (8) phrasing questions and making suggestions; (9) listening actively; (10) evaluating the success of the consultation.
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This book presents extensive instructions, exercises, and illustrations for (1) choosing and developing a sound intervention strategy; (2) balancing power among those involved in consultation; (3) identifying sources of resistance; (4) handling conflicts; (5) interviewing those seeking help; (6) communicating clearly; (7) demonstrating warmth and compassion; (8) phrasing questions and making suggestions; (9) listening actively; (10) evaluating the success of the consultation.
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Seller's Description:
Very Good + 1984 Hardcover in Very Good+ condition, with very light shelf wear, and lightest handling soil. Owner notation to the front free end paper. Pages: 257.
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Seller's Description:
May have some shelf-wear due to normal use. Your purchase funds free job training and education in the greater Seattle area. Thank you for supporting Goodwill's nonprofit mission!
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Seller's Description:
Used book in good and clean conditions. Pages and cover are intact. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks. Fast Shipping.
