Researchers conducted a study to propose new approaches for determining staffing needs in the U.S. Secret Service's highest-priority administrative, professional, and technical functions. Using process mapping and business-case analysis, the team created staffing models. This report documents the team's methods, implementation considerations, and lessons learned for future workforce studies.
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Researchers conducted a study to propose new approaches for determining staffing needs in the U.S. Secret Service's highest-priority administrative, professional, and technical functions. Using process mapping and business-case analysis, the team created staffing models. This report documents the team's methods, implementation considerations, and lessons learned for future workforce studies.
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