This guide identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. It shows how to get results with each type and explains: how difficult people think, what they fear and why they act as they do; why difficulty is in the eye of the beholder; and how to cultivate nine "take-charge" skills that turn conflict into cooperation. The book contains humorous cartoons and should help boost teamwork.
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This guide identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. It shows how to get results with each type and explains: how difficult people think, what they fear and why they act as they do; why difficulty is in the eye of the beholder; and how to cultivate nine "take-charge" skills that turn conflict into cooperation. The book contains humorous cartoons and should help boost teamwork.
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1427211744
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9781427211743
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2011
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0071785728
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9780071785723
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304
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2002, McGraw-Hill
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0071379444
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226
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2002
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1994, McGraw-Hill Inc.,US
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0070078394
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9780070078390
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1994
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16519595339
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1427211744
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9781427211743
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Revised, Updated edition
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MacMillan Audio
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2011
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English
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17903960371
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0071379444
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9780071379441
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226
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2nd Revised, Updated edition
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McGraw-Hill
Published:
2002
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English
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17903768680
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0071785728
ISBN-13:
9780071785723
Pages:
304
Edition:
3rd Revised, Expanded edition
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McGraw-Hill Companies
Published:
2012
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English
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18005491034
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1994, McGraw-Hill Inc.,US
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0070078394
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9780070078390
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McGraw-Hill Inc.,US
Published:
1994
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English
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17478637867
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2012,
McGraw-Hill Companies, New York, NY
ISBN-13: 9780071785723
3rd Revised, Expanded edition
Trade paperback
2011,
MacMillan Audio, New York
ISBN-13: 9781427211743
Revised, Updated edition
Audiobook CD
2002,
McGraw-Hill, New York, NY
ISBN-13: 9780071379441
2nd Revised, Updated edition
Trade paperback
1994,
McGraw-Hill Inc.,US, New York
ISBN-13: 9780070078390
Hardcover
All Editions of Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst
Books by Dr. Rick Brinkman