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Cutting the Cost of Confusion: Eliminate the High Price of Failure to Communicate - Layton, Richard
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Confusion is more than just another daily inconvenience, though its impacts are often hidden in metrics such as market share, productivity, and ROI. This book shows how to identify and eliminate the Cost of Confusion in workplaces, marketplaces, and communities.

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Cutting the Cost of Confusion: Eliminate the High Price of Failure to Communicate 2023, Routledge, Oxford

ISBN-13: 9781032293271

Trade paperback

Cutting the Cost of Confusion: Eliminate the High Price of Failure to Communicate 2023, Routledge, Oxford

ISBN-13: 9781032293288

Hardcover