This step-by-step guide takes the mystery out of customer service and outlines how to provide the best quality service possible. Executives, managers, and all other staff members will benefit from the surefire steps on getting through the everyday challenge of keeping clients and customers satisfied. Includes how to deal with angry customers, how to train staff to be more aware of customer service issues, and more.
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This step-by-step guide takes the mystery out of customer service and outlines how to provide the best quality service possible. Executives, managers, and all other staff members will benefit from the surefire steps on getting through the everyday challenge of keeping clients and customers satisfied. Includes how to deal with angry customers, how to train staff to be more aware of customer service issues, and more.
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Seller's Description:
Very good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 700grams, ISBN: 9780471768692.
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Seller's Description:
Good. . All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business.
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Seller's Description:
May have some shelf-wear due to normal use. Your purchase funds free job training and education in the greater Seattle area. Thank you for supporting Goodwill's nonprofit mission!
