Business as usual gets a new life in Customer Service is Just Foreplay. This information-packed guide is filled with relevant modern practices and principles that can be applied to any agent or agency in the insurance industry. Client interactions have made a major shift over the past decade. Merely providing good customer service has been surpassed by digital tools and strategies that make up a great customer experience. Mobile apps, online chat and payment systems as well as 24/7 accessibility aren't just "extras" anymore ...
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Business as usual gets a new life in Customer Service is Just Foreplay. This information-packed guide is filled with relevant modern practices and principles that can be applied to any agent or agency in the insurance industry. Client interactions have made a major shift over the past decade. Merely providing good customer service has been surpassed by digital tools and strategies that make up a great customer experience. Mobile apps, online chat and payment systems as well as 24/7 accessibility aren't just "extras" anymore. Agents are charged with evaluating and changing out-of-date business models to keep pace with online competitors. Jason Cass, owner of JDC Insurance Group, is a thought leader, speaker, agency owner and champion for the independent insurance industry. As an entrepreneur, Jason has first-hand experience building a profitable agency that can be run both virtually and digitally. In Customer Service Is Just Foreplay Jason will show you how to do the same.
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Add this copy of Customer Service Is Just Foreplay: The Modern Customer to cart. $24.07, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2015 by Cappleton, LLC.
Add this copy of Customer Service is Just Foreplay: the Modern Customer to cart. $54.38, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2015 by Cappleton, LLC.
Add this copy of Customer Service is Just Foreplay: the Modern Customer to cart. $86.37, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2015 by Cappleton, LLC.