This resource clearly today's defines library customers, explains how to determine what they want, and outlines what it takes to make your library truly customer-friendly.
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This resource clearly today's defines library customers, explains how to determine what they want, and outlines what it takes to make your library truly customer-friendly.
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Add this copy of Customer Service Excellence: a Concise Guide for to cart. $11.31, good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 1996 by American Library Association.
Add this copy of Customer Service Excellence: a Concise Guide for to cart. $16.98, very good condition, Sold by Bound Matter rated 5.0 out of 5 stars, ships from Aurora, IL, UNITED STATES, published 1996 by Amer Library Assn.
Add this copy of Customer Service Excellence: a Concise Guide for to cart. $17.73, good condition, Sold by The Book Cellar rated 4.0 out of 5 stars, ships from Nashua, NH, UNITED STATES, published 1996 by ALA Editions.
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Seller's Description:
Good. Size: 6x0x9; Has heavy shelf wear, but still a good reading copy. A portion of your purchase of this book will be donated to non-profit organizations. Over 1, 000, 000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders.
Add this copy of Customer Service Excellence: a Concise Guide for to cart. $36.02, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1996 by Amer Library Assn.
Add this copy of Customer Service Excellence: a Concise Guide for to cart. $74.78, like new condition, Sold by Powell's Books Chicago rated 5.0 out of 5 stars, ships from Chicago, IL, UNITED STATES, published 1996 by American Library Association.
Add this copy of Customer Service Excellence: a Concise Guide for to cart. $106.21, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 1997 by Amer Library Assn.
