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Customer Service Delivery in Africa: Consumer Perceptions of Quality in Selected African Countries

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Customer Service Delivery in Africa: Consumer Perceptions of Quality in Selected African Countries - Hinson, Robert Ebo, and Mensah, Esi Akyere, and Odame, Doreen Anyamesem
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This book consists of seven chapters beginning with an overview detailing the importance of customer service matters to Africa's development and ending with a discussion of the future directions for enhanced customer service delivery in Africa.

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Customer Service Delivery in Africa: Consumer Perceptions of Quality in Selected African Countries 2024, Productivity Press, Oxford

ISBN-13: 9781032688442

Trade paperback

Customer Service Delivery in Africa: Consumer Perceptions of Quality in Selected African Countries 2024, Productivity Press, Oxford

ISBN-13: 9781032688459

Hardcover