" Customer Relationship Management " by Jens Berfenfeldt offers a concise yet comprehensive exploration of modern CRM principles and strategies. From understanding customer behavior to leveraging technology and fostering loyalty, Berfenfeldt provides practical insights for businesses seeking to excel in customer-centric approaches. With a focus on data-driven decision-making, human-centric engagement, and continuous improvement, this book serves as an indispensable guide for organizations looking to build strong, lasting ...
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" Customer Relationship Management " by Jens Berfenfeldt offers a concise yet comprehensive exploration of modern CRM principles and strategies. From understanding customer behavior to leveraging technology and fostering loyalty, Berfenfeldt provides practical insights for businesses seeking to excel in customer-centric approaches. With a focus on data-driven decision-making, human-centric engagement, and continuous improvement, this book serves as an indispensable guide for organizations looking to build strong, lasting relationships with their customers. Whether you're a seasoned CRM professional or a business leader aiming to enhance customer experiences, Berfenfeldt's insights will help you navigate the complexities of modern customer engagement.
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Fine. Trade paperback (US). Glued binding. 102 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
New. Trade paperback (US). Glued binding. 102 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Fine. Trade paperback (US). Glued binding. 102 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
New. Trade paperback (US). Glued binding. 102 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.