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Customer Centered Selling: Eight Steps to Success from the Worlds Best Sales Force

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Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force - Jolles, Robert L, and Jolles, Rob
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The man who invented the acclaimed sales methods used by Xerox explains how and why they work and how companies of all sizes, in any industry, can adopt them to establish a super sales force. Using real-life examples and practical exercises, Jolles describes the eight stages of the decision-making cycle. Charts & graphs.

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Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force 2000, Free Press, New York, NY

ISBN-13: 9780684855011

Trade paperback

Customer Centered Selling: Eight Steps to Success from the Worlds Best Sales Force 1998, Simon & Schuster, New York, NY

ISBN-13: 9780684843902

Hardcover