Intended for members of a healthcare organization, including office staff, executives, receptionists, managers, doctors, nurses, therapists, and other healthcare workers, this title provides hundreds of techniques to improve customer care in any organization and implement total quality management in customer service.
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Intended for members of a healthcare organization, including office staff, executives, receptionists, managers, doctors, nurses, therapists, and other healthcare workers, this title provides hundreds of techniques to improve customer care in any organization and implement total quality management in customer service.
Read Less
