In-depth interviews with over 50 top business leaders and quality professionals identify the five overarching trends impacting today's practice of quality improvement. Real-world applications and advice, along with the authors' innovative Starburst model, then allow the reader to integrate quality initiatives into a simple, cohesive framework.
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In-depth interviews with over 50 top business leaders and quality professionals identify the five overarching trends impacting today's practice of quality improvement. Real-world applications and advice, along with the authors' innovative Starburst model, then allow the reader to integrate quality initiatives into a simple, cohesive framework.
Read Less
