Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop crisis communication plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis. Author Kathleen Fearn-Banks addresses how to choose the best possible words to convey a ...
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Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop crisis communication plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis. Author Kathleen Fearn-Banks addresses how to choose the best possible words to convey a message, the best method for delivering the message, and the precise and most appropriate audience, in addition to illustrating how to avoid potential mismanagement.
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Seller's Description:
New. Trade paperback (US). Glued binding. 380 p. Contains: Unspecified, Illustrations, black & white, Halftones, black & white, Line drawings, black & white, Tables, black & white. Routledge Communication.
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New. Sewn binding. Cloth over boards. 380 p. Contains: Unspecified, Illustrations, black & white, Halftones, black & white, Line drawings, black & white, Tables, black & white. Routledge Communication.
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Seller's Description:
Good+ 8vo-over 7¾-9¾" tall. Fifth Edition. Black pictorial soft cover with gold and white lettering on front cover and spine, "used" sticker on spine; cover shows light creasing and wear. Binding tight, pages white, some markings. 423 pages. Packaged carefully for shipment with U. S. tracking. Oversized or heavy books may require extra postage for priority or international shipment.
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Seller's Description:
Very Good. 8vo-over 7¾-9¾" tall. Fifth Edition. Black pictorial soft cover with gold and white lettering on front cover and spine, has one or more "used" stickers on spine and elsewhere; cover shows light to moderate wear. Binding tight, pages white and clean, I searched carefully for markings and found none. 423 pages. Packaged carefully for shipment with U. S. tracking. Oversized or heavy books may require extra postage for priority or international shipment.
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Seller's Description:
Near Fine. 8vo-over 7¾-9¾" tall. Fifth Edition. Black pictorial soft cover with gold and white lettering on front cover and spine, "used" sticker on spine; cover shows slight imperfections. Binding tight, pages white and clean, I searched carefully for markings and found none. 423 pages. Packaged carefully for shipment with U. S. tracking. Oversized or heavy books may require extra postage for priority or international shipment.
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Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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Good. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
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Seller's Description:
Good. Trade paperback (US). Glued binding. 424 p. Routledge Communication. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Trade paperback (US). Glued binding. 424 p. Routledge Communication. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.