Improving service may be included on many businesses list of goals but taking service to a level where "customers for life" are created requires dedication and a commitment to excellence that is often sought but rarely achieved. These principles are relevant for any business plan or training program of companies interested in improving service.
Read More
Improving service may be included on many businesses list of goals but taking service to a level where "customers for life" are created requires dedication and a commitment to excellence that is often sought but rarely achieved. These principles are relevant for any business plan or training program of companies interested in improving service.
Read Less
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
