Deliver a better business experience, for every kind of customer. A "one-size fits all" approach to customer service is no longer viable. Businesses competing on service need to understand and cater to customers' racial, ethnic, religious, generational, and geographic differences in order to meet or exceed customers' service expectations. This book shows how companies, brands, and products struggling to differentiate themselves in a sea of sameness can foster long-term loyalty and brand preference with exceptional and ...
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Deliver a better business experience, for every kind of customer. A "one-size fits all" approach to customer service is no longer viable. Businesses competing on service need to understand and cater to customers' racial, ethnic, religious, generational, and geographic differences in order to meet or exceed customers' service expectations. This book shows how companies, brands, and products struggling to differentiate themselves in a sea of sameness can foster long-term loyalty and brand preference with exceptional and customized customer service.
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Add this copy of Crafting the Customer Experience for People Not Like to cart. $9.18, good condition, Sold by Gulf Coast Books rated 5.0 out of 5 stars, ships from Memphis, TN, UNITED STATES, published 2012 by Wiley.
Add this copy of Crafting the Customer Experience for People Not Like to cart. $9.18, good condition, Sold by Your Online Bookstore rated 5.0 out of 5 stars, ships from Houston, TX, UNITED STATES, published 2012 by Wiley.
Add this copy of Crafting the Customer Experience for People Not Like to cart. $9.19, good condition, Sold by Seattle Goodwill rated 5.0 out of 5 stars, ships from Seattle, WA, UNITED STATES, published 2012 by Wiley.
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May have some shelf-wear due to normal use. Your purchase funds free job training and education in the greater Seattle area. Thank you for supporting Goodwill's nonprofit mission!
Add this copy of Crafting the Customer Experience for People Not Like to cart. $9.36, very good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2012 by Wiley.
Add this copy of Crafting the Customer Experience for People Not Like to cart. $10.45, good condition, Sold by Goodwill Books rated 5.0 out of 5 stars, ships from Hillsboro, OR, UNITED STATES, published 2012 by Wiley.
Add this copy of Crafting the Customer Experience for People Not Like to cart. $11.81, very good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 2012 by Wiley.
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Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Add this copy of Crafting the Customer Experience for People Not Like to cart. $13.14, good condition, Sold by BookDrop rated 5.0 out of 5 stars, ships from Phoenix, AZ, UNITED STATES, published 2012 by Wiley.
Add this copy of Crafting the Customer Experience for People Not Like to cart. $9.36, like new condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2012 by Wiley.
Add this copy of Crafting the Customer Experience for People Not Like to cart. $16.95, very good condition, Sold by Cape Cod Booksellers rated 4.0 out of 5 stars, ships from SOUTH YARMOUTH, MA, UNITED STATES, published 2013 by John Wiley.
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Near Fine in Near Fine jacket. 8vo-over 7¾"-9¾" tall. Signed by Author John Wiley, 2013, First Edition, 8vo, 197 pages. Inscribed and signed by author on front endpage. Book and jacket in near fine ondition.
Add this copy of Crafting the Customer Experience for People Not Like to cart. $21.99, like new condition, Sold by Book Lover's Warehouse rated 4.0 out of 5 stars, ships from Watauga, TN, UNITED STATES, published 2012 by Wiley.
